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Terms of use


Terms of Use
Online shopping 
In connection with purchase through the web shop with a card/credit card, PrettyUgly only use accepted payment methods.
Electronic payment is made through an encrypted connection that is approved for this purpose
PrettyUgly only use personal data such as address, email and phone number for boosting expedition unless otherwise requested, such as newsletters or the like.
Information about the shop
We accept the following cards:
We sell products in the following categories: Jewelry
We accept the following currencies:
Personal Information
PrettyUgly treat all personal information confidential, such as account numbers, e-mail and the like. None of this information is transferred, resold or disclosed to third parties.
Terms and conditions
PrettyUgly endeavor to ship the ordered goods within 2 business days for items in stock. These will typically be received 2-4 business days from ordering. Items not in stock can be ordered, but this can take up to 14 days before shipping. However, it will usually take maximum 5-7 workdays.
All orders over 600 dkk will be shipped as "Free shipping".
Delivery within 2-4 business days is conditional upon delivery is made to Denmark and all bridged islands.
Complaints and goods tournament
PrettyUgly provide 2 years warranty under the Sale of Goods Act and covers manufacturing and material defects identified during its normal use.
The warranty does not cover defects or damages directly or indirectly caused by improper use and storage, poor maintenance or violence.
Complaints about defects that should be detected by normal examination of the goods and must be notified within 7 days of receipt.
When purchasing goods who normally have a shorter lifespan than 2 years old, comes with warranty under the specific product.
Upon returning to PrettyUgly, buyer must contact PrettyUgly and provide proof of defect ( picture) and hereafter ship goods in proper packaging, of which PrettyUgly provide postage.

In the case of B2B sales comes with warranty under the current rules for B2B sales, unless otherwise agreed.
Returning of goods
PrettyUgly offers a 14 day return policy.
By cancellation of purchase, the product must be returned within 14 days of receipt, after which the product can be credited.
Item must be returned in unused condition and in original packaging. The product must be packed and sent properly, so it is not damaged in transit.
Items with sealing must be returned with this intact, otherwise the item is considered as in use and can not be returned.
By cancellation of purchase, buyer covers shipping costs.
PrettyUgly's contact information is as follows:
  PrettyUgly Toftegårds Allé 4, 3tv 2500 Valby
Phone: + (45) 81755969
VAT: 35 08 25 81
Items are to be sent to this adress.
We do not accept items per. requirements/COD or bills for items, unless otherwise agreed.
The product can also be delivered by hand to the address by prior arrangement.
In order to facilitate the execution time, it is recommended to fill in claim form as fully as possible.
PrettyUgly reserves the right to reject supplied goods without prior agreement (claim form).
PrettyUgly is not responsible for any pricing errors and discontinued items. Backorders can be canceled without further charges.
PrettyUgly reserves the right to change prices and conditions without previous warning and justification